Duration: 3 to 6 months
You will be attending to clients from all over the world for the check-ins and check-outs. If they need any information or if they have a problem, you will assist them and give them some advice.
The intern will have to know the establishment, by guiding tours and plans, to be able to offer information to the guest.
He will have to master
the general hotel status control
arrivals and check-in
departures and check-out
bookings and reservations
The trainee will have several tasks including
- providing precise information
- processing guests requests (parking, safe, etc.) in person, by phone, email or fax
- changing currencies
- selling excursions
- translating documents and
- elaborating tourist guides
He will be also able to correctly charge the customer
- for the service rendered in a timely fashion and according to the response time standards
- to square the cash balance at each shift change
- as well as collecting the cash charged at reception at the close of a shift
And eventually to manage concepts and conversations in the service area of the reception/front office, and strengthen the Spanish language in the work context of the reception.
What to do during your free time?
When you make an internship abroad, far away from your home country, it is a once in a lifetime experience. So to make the best of it, it is really important for you to go out during your free time or getting involved in some club or activities to get to know local people that can help you to discover local traditions. Also you can travel, go on cultural visits and enjoy the cultural wealth of your region or country.
It is very important to enjoy and take advantage of your free time in order to discover new things and to avoid home sickness.
Fluent English and Spanish.
Many of our destinations requires:
- English-French Spanish
Open to work in different shifts Morning-Afternoon-Night.
- Free accommodation
- Free meals
- You will receive between 200 and 300 euro per month
Additionally you can receive Erasmus+